Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering your products, or purchasing a product.
- When you interact with Sensight, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sensight products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Sensight’s products.
Credit Card Information
We collect credit card and billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved.
Collection and processing of credit cards is performed by the third-party service provider Paypal.com This third party provider is not authorized or permitted to use personal information for any other reason other than those pertaining to processing order transactions.
When we disclose your information
Sensight takes your privacy very seriously. Sensight does not sell or rent your contact information to other marketers.
Within the Sensight company
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sensight to make certain personal information about you available to companies that Sensight has a strategic relationship with or that perform work for Sensight to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sensight’s policies, except if we inform you otherwise at the time of collection. Approved for service, your details will be governed by Sensight and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Sensight website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Our Web site is designed to protect your personal information. When you submit sensitive information via the Web site, your information is protected both online and off-line.
We implement a variety of security measures to maintain the safety of your personal information. Once we receive your transmission, we use reasonable efforts to ensure its security on our systems. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Sensight does not have access to the information concerning your credit card or other modalities used via PayPal. The protection of your personnel information with regards to the payment on our online store is insured by PayPal. For more information, please refer to pay pal security policy.
Cookies and other technologies
For example, knowing your first name lets us welcome you with a greeting the next time you visit the Sensight site. Information such as your country and language helps us provide a more useful online shopping experience. Your contact information and product serial numbers helps us register your products and provide you with customer service.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Sensight will not use the information collected to market directly to that person.
Sensight’s website has links to the sites of other companies. Sensight is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.